Different Communication Tools You Can Use At Work
Small business owners and communication professionals are always on the lookout to improve the way they communicate within the organization. Also, they make sure that they are reaching out to employees and stakeholders in the most effective way possible. Back in the day, people used to communicate using memos written by typewriters, make phone calls, and conduct one on one staff meetings
Today more connected and advanced tools can help employees to exchange information more conveniently. For this, you can use different apps/software and devices to communicate securely and efficiently.
Many of these apps and software are available for free on the App Store or Google Play Store. However, if you want to use additional features, you can always go for their paid versions. Let’s have a look at some of the communication mediums that can help businesses communicate with clients, employees, and stakeholders easily:
Use Instant Messaging For Rapid Responses
Employees can use Instant Messaging to communicate with each other using text messages, videos, links, and photos to each other. No matter where your employees are in the world, you can communicate with them using tools like Facebook Messenger, Skype, Google Chat, etc.
Also, you can use WhatsApp if you or your employer feel comfortable using this app. One of the advantages of the app is that you can get quick responses and replies and cause less disruptions. All you need to do is have a reliable internet connection like the ones offered by RCN. RCN offers many benefits to users including RCN Internet plans, 24/7 customer support, etc.
Internal Newsletters Disseminate Important Information
Using internal newsletters is another popular internal communication tool used within workplaces. They can allow users to collect content and deliver less urgent information. Using newsletters is a considerably cost-effective method of communication. You can use your internal email address to send these emails so your employees can get access to them in any way possible.
It is a good idea to use a well-designed, eye-catching, and well-written newsletter to share an important piece of information and create a positive team culture and work environment. There are different tools like MailChimp and Campaign Monitor that are capable of sending emails to your customers, employees, and stakeholders in an affordable and easy way.
Use Your Official Social Media Page/Groups for Updates
Employees use social media at work and home to share information with their friends and family. This makes social media channels one of the best platforms to disseminate information to your employees and the public. Using social media platforms, you can share information quickly and to a larger audience. You can also integrate social media apps on your smartphones and other smart devices for free and get a better user experience when you are communicating over social media.
Use Company Intranet to Communicate On a Secure Channel
Using an Intranet to send and receive company-specific emails is one of the most common internal communication tools used by organizations. They serve as a central location where you can find all kinds of official news, announcements, knowledge, and different updates that can be accessed by employees.
It is a secure way to share information/files on a restricted network to prevent any internal information of the organization to get shared with an external entity. Using apps like Slack, Blink, etc. can help you exchange information like discussions with clients and employees on a secure app.
Using Video Conferencing to Communicate With Your Oversees Resources
In many instances, video conferencing and chat can be used as a useful internal communication medium in many large-sized organizations that are located in different regions around the world. It is one of the best ways to enable co-workers located in different organizations to have face-to-face interaction. Using video chat/conferencing software to carry out internal meetings and conferences were one of the best ways to stay in touch with each other during the COVID-19.
One of the advantages of using video chats to communicate with each other is that you can save a considerable amount of money and time spent on traveling and keep your resources more productive at the same time. Also, it can help you build a more collaborative team environment. The best tools to communicate using video chats can be Skype, Zoom, and many other communication tools with video conferencing capabilities.
In the end, one can say that in modern times, using different gadgets, apps and tools can help business owners save the time and cost needed to keep their employees informed. These tools can also be used to communicate with employees and keep internal information safe and for concerned employees only. You can select any of these tools to keep your information secured and stored for future use.